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SHIPPING

We offer competitive shipping options for both domestic and international orders! Most orders will ship via USPS First Class (Domestic/International), and will ship within 1 business day of the order being placed. See below for full shipping details and discounts!

DOMESTIC SHIPPING

Shipping for orders equal to or less than $35.00 (USD) will ship via USPS for $5.00 (USD)

INTERNATIONAL SHIPPING

Shipping for International Orders will ship via USPS First Class for $25.00 (USD) 

FREE DOMESTIC SHIPPING

Shipping for orders greater than $35.00 (USD) will ship for free via USPS First Class.

RETURNS

We offer hassle-free returns for all Pickle Bricks Shop orders! If you'd like to return one or more items from your recent order, simply follow the return process below. If you have damaged items that arrived with your order, please head to the bottom of the page and let our team of Customer Service experts know what happened! 

PACKAGE ITEMS

Replace the items you wish to return in their original packaging.

CONTACT US

Contact our team of dedicated customer support specialists below to get a return label.

SEND ITEMS BACK

Once you've received your return label, drop the package at your nearest post office and send them back!

  • Can I change my order?
    After you've placed an order, if you need to make changes, please contact our Customer Support team at support@picklebricks.com. When reaching out about updating an order, please provide the following information: Order Number Order Date Shipping Address
  • What is your return policy?
    We offer hassle-free returns for all Pickle Bricks Shop orders! If you'd like to return one or more items from your recent order, simply follow the return process below. PACKAGE ITEMS Replace the items you wish to return in their original packaging. CONTACT US Contact our team of dedicated customer support specialists at support@picklebricks.com to get a return label. (Note: buyer is responsible for paying return shipping costs) SEND ITEMS BACK Once you've received your return label, drop the package at your nearest post office and send them back! Once we've received your return we'll issue a refund less the cost of return shipping. If you have damaged items that arrived with your order, please contact our team at support@picklebricks.com and let our Customer Support experts know what happened!
  • What should I do if my order is lost, stolen, or damaged?
    LOST PACKAGES If any items are lost in transit, you'll need to contact the USPS to report a missing or lost package request. STOLEN PACKAGES The Pickle Bricks Shop is not responsible for stolen packages. If your order is stolen, please refer the matter to your local authorities to notify them a theft has occurred. DAMAGED PACKAGES If you have damaged items that arrived with your order, please contact our team at support@picklebricks.com and let our Customer Support experts know what happened! Please provide as much detail and any supporting pictures as possible so we can better assist in replacing or refunding your order.
  • How can I track my order?
    When your order ships you'll automatically receive an email with tracking details enclosed. If there's been an error with your account email or if you've used guest checkout, please notify our Customer Support team at support@picklebricks.com.
  • Can I cancel my order?
    Once an order is placed it can't be cancelled. Our packaging and shipping team works hard to pack your order as soon as it comes through, a process which is very difficult to reverse! If you'd like to return your items once you receive your order, you can certainly do so by reaching out to our Customer Support team at support@picklebricks.com.
  • How do I create an account?
    You can create a Pickle Bricks Account by going to the menu in the top right corner and selecting "Sign Up/Log In." If you're already a member you can simply go to the bottom of the form and select "Log In" and you'll be taken to the Account Login page.
  • How do I reset my password?
    If you've lost or forgotten your password and would like to reset it, you can go to the Main Menu in the top right corner, select "Sign Up/Log In" and once there, select "Log In" at the bottom of the form. Once you're on the Account Login page, select "Log In with Email" and you'll see the option to select "Forgot password?" You'll now be able to reset your account password!
  • What payment methods do you accept?
    You can pay for your Pickle Bricks Shop Order using any of the following payment methods: Apple Pay Tap to Pay on iPhone Tap to Pay on Android Google Pay PayPal Credit/Debit Cards We accept debit/credit card payments from all major brands: Visa, Mastercard, American Express, Discover, Diners, CUP, JCB, and Maestro.
  • How secure are my payments to Pickle Bricks?
    Our native onsite payment options (when using Credit/Debit card purchases) include these protections: PCI-compliant payment processing Secure on-site and in-app checkout with HTTPS/TLS data encryption Common fraud attack protection with our proprietary AI and rule-based risk system 3D Secure 2 authentication at checkout for EU card payments
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